Privacy Policy

1. Introduction

This Privacy Policy outlines how Basanti Agro Private Limited ("Company", "we", "our", or "us") collects, utilizes, stores, and safeguards personal information provided by farmers, retail buyers, dealers, and site visitors using our website (dhauliseeds.in) or placing orders via our customer support channels.

2. Information We Collect

We only collect information essential for fulfilling your seed orders, generating commercial invoices, and providing agronomy support:

3. Purpose of Data Processing

Your information is processed strictly for legitimate operational purposes:

• Processing, packaging, and dispatching your seed orders to your exact postal PIN code.
• Sharing dispatch tracking alerts, shipping waybills, and order status updates via SMS or WhatsApp.
• Verifying dealer eligibility, GST compliance, and trade credit terms for bulk B2B purchases.
• Providing technical agronomic guidance, sowing calendars, and crop disease advisories suited to your region.
• Fulfilling legal, tax, and regulatory reporting obligations under Indian corporate and commercial laws.

4. Payment Information Security

5. Sharing of Information

We do not sell, rent, or trade your personal data to external advertisers. Data is shared exclusively with trusted third-party operational partners under strict confidentiality:

• Logistics Partners: Reliable courier and transport companies (e.g., Delhivery, Shiprocket, local road transport) solely to deliver consignments.
• Payment Processors: Authorized financial gateways to execute secure transactions.
• Government & Regulatory Authorities: Only when legally required under statutory tax compliance, Seed Act audits, or court orders.

6. Cookies & Web Analytics

Our website utilizes standard session cookies to remember items in your shopping cart, maintain account logins, and analyze anonymous traffic performance. You may disable cookies in your web browser settings; however, certain cart and checkout functionalities may be restricted as a result.

7. Your Privacy Rights

You have the right to request access to the personal data we hold about you, request corrections to your delivery or contact information, or request the deletion of your online retail account. To exercise these rights, please contact our administrative desk.